CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call us at 123-456-7890 or send us an email at info@mysite.com
FAQ
What are your delivery options?
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Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays.
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Free standard shipping with estimated delivery within 6 business days.
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Paid Ground shipping with estimated delivery within 3-4 business days.
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Paid USPS Express shipping with estimated delivery within 1-2 business days.
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Paid shipping costs are calculated at checkout and are based on the weight of your package.
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If your Express order is placed after 2pm CST, then it is set to ship out next business day. Please contact us if you have any concerns about an express package delivery.
How do I return an item?
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Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
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Original tags (if applicable) must be attached & intact.
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If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
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Final Sale items will not be accepted for return
Do you provide International delivery?
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All international packages are shipped via USPS and the various options available are presented at checkout. Rates are based on destination and package weight.
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Delivery times for international packages vary greatly depending on the final destination and can take up to 3 weeks from the time it has shipped until it is delivered.
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Customers are responsible for any duties/customs fees at the time of delivery.